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Frequently Asked Questions (FAQ)

  1. General Questions

    1. What is Netpeak Software? What products do they develop?
    2. Who will find Netpeak Spider & Checker useful?
    3. Where can I read about you?
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  2. Creating and Managing an Account

    1. How do I start using Netpeak Software products?
    2. I forgot my password, what to do?
    3. How to get a free trial?
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  3. Billing and Licenses

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    2. How to buy licenses for several people, department, company?
    3. What payment methods do you have?
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  5. Technical Questions

    1. Where to find out about the latest updates?
    2. How to delete programs?
    3. Installing Netpeak Software programs on macOS and Linux
  6. Netpeak Launcher FAQ

    1. What is Netpeak Launcher purpose?
    2. Why does Netpeak Launcher crash or freeze?
    3. Why can’t I log on to the programs?

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