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Creating and Managing an Account

Signing up, trial, account management details are listed here

  • How do I start using Netpeak Software products?

    To start using Netpeak Software products you need to: Sign up to receive a 14-day trial period. We have 2 ways to sign up: Regular one (entering email and password manually). Via social networks (Face...

  • I forgot my password, what to do?

    If you forgot your password, it can be easily reset. Follow these steps: Click on the ‘Forgot password?’ button on our website or in Netpeak Launcher. Enter your account’s email. Click on the ‘Reset P...

  • How to get a free trial?

    To get a free trial period and try Netpeak Spider and Checker for necessary cases, you need to create an account on our website. After registration, you will have 14 days to learn all functions and fe...

  • Is there any limits in your programs during trial period?

    During free trial period, we have no limits in our programs. We give our users an opportunity to test all Netpeak Spider and Netpeak Checker functions of our tools and create deep understanding of how...

  • I haven’t tested programs during trial, can I prolong it?

    If you couldn’t test our programs during free trial period, please, contact our Customer Support. Problems with trial period can occur when Netpeak Software products had been already launched on your ...

  • How to activate a license?

    When you want to activate your license, you need to: Visit the ‘Licenses’ tab in the control panel. Click on the ‘Manage’ button for necessary license. Click on the ‘Attach to Me’ button.  After that ...

  • How to share a license with another user?

    To share a license with another user, you need to: Visit the ‘Licenses’ tab in control panel. Click on the ‘Manage’ button for necessary license. Enter email of an account you want to share it with. C...

  • How to manage subscription auto renewal?

    Subscription auto renewal provides non-stop access to our tools for all licenses you have on your devices. In order to manage subscription auto renewal, you need to: Go to the ‘Subscriptions’ tab. Swi...

  • How many devices can I connect to my account and use simultaneously?

    One user can connect up to 2 personal devices to account (for example, one at work and one at home). If you need to replace one of them, visit the ‘Device Management’ in the control panel and disconne...

  • How to manage email subscription?

    You can manage kinds of email notifications you want to receive from us right on the ‘Email Preferences’ tab in the control panel. Use checkboxes to set your own preferences. Also, you can change emai...

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