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Creating and Managing an Account

Signing up, trial, account management details are listed here

  • How do I start using Netpeak Software products?

    To start using Netpeak Software products you need to: Sign up to receive free trial access. We have 2 ways to sign up: Regular one (entering email and password manually). Via social networks (Facebook...

  • I forgot my password, what to do?

    If you forgot your password, it can be easily reset. Follow these steps: Click on the ‘Forgot password?’ button on our website or in Netpeak Launcher. Enter your account’s email. Click on the ‘Reset P...

  • How to get a free trial?

    To get free trial access and try Netpeak Spider and Checker for necessary cases, you need to create an account on our website. After the registration, you are granted free trial access to Netpeak Soft...

  • Is there any limits in your programs during trial period?

    During your free trial, you can test almost all features in Netpeak Spider and Netpeak Checker, but with a few restrictions: only users with paid access can export reports, copy data, and save project...

  • How to share a license with another user?

    To share a license with another user, you need to: Visit the ‘Licenses’ tab in control panel. Click on the ‘Manage’ button for necessary license. Enter email of an account you want to share it with. C...

  • How to manage subscription auto renewal?

    Subscription auto renewal provides non-stop access to our tools for all licenses you have on your devices. In order to manage subscription auto renewal, you need to: Go to the ‘Subscriptions’ tab. Swi...

  • How many devices can I connect to my account and use simultaneously?

    One user can connect one device to the account. If you need to replace the device, visit the ‘Device Management’ in the control panel and disconnect it. After that, open Netpeak Launcher on a new devi...

  • How to manage email subscription?

    You can manage kinds of email notifications you want to receive from us right on the ‘Email Preferences’ tab in the control panel. Use checkboxes to set your own preferences. Also, you can change emai...

  • How to delete my account?

    To delete your Netpeak Software account, please send your request to gdpr@netpeaksoftware.com. It is very important for us to know the reason for you decision.  If you faced any difficulties during th...

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